10 Best Review Apps for Shopify to Grow Your Business

January 16, 2024

16

min read

Table of Contents

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Customer reviews play a crucial role in assisting shoppers in making well-informed decisions. Brands can offer the trust signals that customers seek to make a purchase by sharing feedback and content created by users. 

There are many applications to achieve these goals, and in this blog we will look at the best Shopify review apps among our partners’ stores to help you pick the most efficient and cost-savvy solution for your particular needs.

Read further to find the best Shopify review app you can use to ask for new customer reviews and manage the existing ones.

Benefits of Using Shopify Review Apps

Product reviews are immensely important for your online store. They help customers understand what a product is really like and whether it's worth buying. Moreover, reviews can cause an 18% uplift in sales on average. 

But there’s more to that. Here are the other ways you can benefit from Shopify review apps:

  • Customer reviews, whether good or bad, show people that your business is open and truthful about what it offers.
  • Bad reviews can also be helpful. They show that you're open to improvement and let you respond to customer feedback to manage crises. Plus, some review apps for Shopify let you delete really bad or fake reviews.
  • When you use Shopify review apps, you can set them up and let them do their thing. They'll ask customers for reviews without you having to do anything. In turn, your brand’s credibility will boost over time, even without your significant involvement.

If you believe these benefits can be useful for your business, you should consider looking for a Shopify product review app, which helps you collect and display reviews from real buyers, boosting sales and growth for your business.

Loox ‑ Photo Reviews

Loox is one of the best review apps Shopify supports. It focuses on using photos and videos in reviews because seeing is believing when buying stuff online. They send out automated emails to customers asking for their reviews. However, if you want more photo and video reviews, consider offering discounts through Loox. The app has many ways to show off these visual reviews on your site.

Your review ratings can also show up in Google searches and shopping, which helps people trust your brand even before they visit your store. And if you give discounts for referrals, you can attract even more customers.

Key features

  • Emails asking for reviews that you can customize.
  • Discounts for photo and video reviews.
  • Sharing reviews on social media.
  • Bringing in reviews from other sites.
  • Using Facebook Pixel for ads.
  • Being part of Google Shopping.
  • Fast loading with CDN.
  • Customer support around the clock.

Pros

  • Works great on mobile, no matter which device you use.
  • Doesn't slow down your store.
  • Boosts sales from Google Shopping.
  • Simple to set up and automate.
  • Works well with other online marketplaces.
  • Lets customers leave photo and video reviews.
  • Offers flexible display options for reviews, like grids, lists, and carousels.
  • Gives discounts to customers who leave reviews or refer friends.

Cons

  • Can't customize everything as much as you might want to.

Conclusion

Loox is great for any size business that wants an easy way to manage customer reviews. It's especially good if you have lots of products and get tons of reviews every month.

Stamped Product Reviews & UGC

Stamped Product Reviews & UGC is another one of customer review apps for Shopify to try. It is designed to help businesses collect and display user-generated content and product reviews on their e-commerce website. The app offers a variety of customizable features, including automated review requests, customizable review forms, and visual UGC curation.

Key Features

  • Free Features: Review and rating widgets, social sharing, rich snippets, Commenting and moderation. The app allows businesses to moderate reviews before they're published on their website to ensure they meet the brand's standards. 10+ Display Widgets - Businesses can create custom review forms with specific questions to gather more detailed feedback from customers.
  • Basic Plan for $23/month: Photo Reviews, Checkout Reviews, Customer attributes, and Inline-SEO - Stamped supports Google Rich Snippets, which can improve search engine visibility and increase click-through rates by displaying rating stars and review counts in search results.
  • Premium Plan for $59/month: Smart Product Upsell, Facebook Reviews, Apps + Messenger Integration, and Smart Banners.

Pros

  • Import reviews from AliExpress and Facebook.
  • Email Sequence Review Request.
  • User-friendly and easy to navigate interface.
  • Lots of integration and customization for the Pro plan.
  • Businesses can curate user-generated photos and videos to create social proof galleries on their website.

Cons

  • Doesn't include product IDs and product handles in an export file.
  • Video reviews and Q&A available only in the Business plan ($149/month).
  • Syndication of reviews between stores is only available in the Professional plan ($299/month).
  • The app's paid plans can be costly for small and medium-sized businesses, and some features may require an additional fee.

Conclusion

Stamped Product Reviews & UGC is a powerful tool for businesses looking to collect and display customer reviews and UGC on their online store. It's the best Shopify review app for customizable review forms, automated review requests, and visual UGC curation features. This tool can help build social proof and boost sales. However, its paid plans may not be feasible for all businesses, and some features may require additional fees.

Ali Reviews ‑ Product Reviews

Ali Reviews offers many amazing review widgets you can put anywhere in your online store. You can even show reviews right on the shopping cart page for items people are about to buy.

These reviews can be displayed based on what people have looked at, what's in their cart, what they've bought before, where they are, and more. Plus, you can ask for reviews automatically using email and text message templates. If you're switching from another review app, Ali Reviews has a special tool to help make it easier.

Key features

  • Send review requests and reminders by email and text.
  • Lots of different review widgets that you can customize.
  • Bring in lots of reviews at once from AliExpress and Oberlo.
  • Share reviews on social media.
  • Give discounts to get more reviews.
  • Easily manage and reply to reviews.
  • Helps your store show up better in search results.
  • Works well on phones.
  • Customer support around the clock.

Pros

  • Ask for reviews easily with customizable emails and texts.
  • Put reviews on your homepage, cart, or any page using different styles to help people find products.
  • Give discounts to customers who leave photo reviews to keep them coming back.
  • Send reminders to customers to make sure they see your request.
  • Show reviews that match each customer's info and what they do on your site.
  • Easy to change how it looks.
  • Quickly manage lots of reviews at once.
  • Move your reviews from other apps without a hassle.
  • Make your products look good in Google Shopping ads.
  • Works well on any store design, and it's easy to use on phones.

Cons

  • Cheaper plans have fewer features.
  • No option for video reviews yet.
  • Can't share reviews on social media yet, but it's something they're working on.

Conclusion

Ali Reviews is great if you're a medium-sized or new store looking for a way to showcase reviews professionally right from the start. It can also be a good option for those who want to see how Ali Reviews can help your store grow and impress your customers.

Yotpo Product Reviews & UGC

Yotpo Product Reviews & UGC is one more of Shopify review apps. It enables businesses to collect and display user-generated content (UGC) on their e-commerce websites. It provides various features to help businesses improve their product reviews and build social proof.

Key Features

The app offers several free features, including:

  • automatic review requests,
  • design emails from templates,
  • reviews moderation,
  • displaying reviews on-site,
  • and 24/7 chat support.

The Growth Plan for $15/month provides additional features like:

  • Google Rich Snippets,
  • collect photos/videos in reviews,
  • and share reviews on social media platforms like Facebook and Instagram.

The Prime Plane for $119/month offers advanced features like:

  • sharing reviews to Google Seller Ratings,
  • shoppable media galleries,
  • and shopper insights.

Pros

The app provides all basic features and widgets in the free plan, and it allows sharing ratings and reviews of products for conversions-boosting to Walmart.com.

It also enables businesses to measure email performance and optimize overtime for optimal conversions, and it integrates well with other Yotpo products like SMSBump, Loyalty & Referrals, Subscriptions, and Visual UGC.

Cons

Businesses need technical knowledge to add widgets into Shopify theme code, and the app lacks a transparent pricing policy for large stores with a high number of orders.

Integration with top applications is only available on the most expensive plans, such as Klaviyo Integration in Prime Plane, and Help Desk, API & Webhooks in Premium and Enterprise Plans.

Conclusion

Yotpo Product Reviews & UGC is a highly customizable and effective Shopify app that provides automated review request emails, customizable widgets, and visual UGC curation features to help businesses improve their product reviews and build social proof. However, businesses with extensive customization needs may find the pricing prohibitive, and some may require additional technical support to fully integrate the app with other third-party apps and services.

Judge.me Product Reviews

The next of Shopify customer review apps is Judge.me Product Reviews. This is a Shopify app that helps businesses collect and display product reviews on their Shopify store. It offers a variety of features designed to improve the user experience, increase customer trust, and drive sales.

Key Features

  • Unlimited review requests with photo and video reviews.
  • Reviews moderation and importation.
  • SEO-rich snippets and review carousel.
  • Drag-and-drop email editor, automatic reminders, reward coupons, and customized requests.
  • Social proof through Facebook Social Push and Google Shopping Reviews.
  • Full customization for displaying reviews on product pages, a dedicated review page, and a widget.

Pros

  • One of the best review apps on Shopify with the highest rating.
  • Reasonable fixed pricing.
  • Easy installation and integration.
  • Full export of reviews with all key product data available.
  • Sync reviews by product groups and merge reviews across multiple stores.

Cons

  • Few integrations with third-party apps and services.

Conclusion

Judge.me Product Reviews is a highly useful Shopify app for businesses looking to improve their product reviews and build social proof. It offers a variety of helpful features for small and medium-sized businesses at a reasonable fixed price. Although it may have limited customization options for businesses with unique branding or marketing needs, it remains the top-rated and virtually the best Shopify review app. However, businesses with advanced needs may need to explore other review platforms with more integrations with third-party apps and services.

Okendo: Product Reviews & UGC

Okendo is a big player in product reviews. It helps stores get and showcase reviews that boost sales. The app works with popular services like Klaviyo, Zendesk, Georgia, and Postscript to boost customer satisfaction. It also works with headless solutions like Shogun Frontend.

You can use the UGC content your customers leave to create galleries that people can shop from and share on social media. With the help of Okendo’s analytics dashboard, you can also better understand your customers and review the campaigns in detail.

Key features

  • Ask customers to leave reviews, photos, videos, and Q&A with automated emails.
  • Use the content your customers create to make galleries.
  • Give customers coupons or loyalty points for their reviews.
  • Lots of different ways to show off reviews.
  • Put reviews on Google Shopping, Facebook, and Instagram.
  • Detailed analytics that analyze what people say in reviews.

Pros

  • You can pick from 15 different ways to show off reviews (but choose wisely).
  • Get reviews for every product people buy on your site.

Cons

  • No free plan available.
  • The cost might be too high for many stores: the Essential plan starts at $19/month, the Growth one – at $119/month, while the Power one – at $299/month.

Conclusion

Okendo is one of the best choices for medium-sized stores. The app offers all the core functionality of a high-quality review platform. At the same time, Okendo’s price (despite being costly for certain businesses) is generally better than one of its key competitors such as Yotpo.

Dadao Product Reviews

Dadao Product Reviews is another one of the best customer review apps for Shopify. It helps businesses collect and display product reviews on their Shopify store and Google Shopping. They offer a variety of features to show your reviews, earn more clicks from Google, increase customer trust, and drive sales.

Key Features

  • Import reviews from Amazon, AliExpress, Etsy, Shopee, Walmart, etc.
  • Review requests with photo and video reviews.
  • Submit reviews for Google Shopping Ads.
  • SEO-rich snippets and review carousel.
  • Email editor, automatic reminders, reward coupons, and customized requests.
  • Social proof through Facebook and Instagram Post.
  • Brand logo loading animation.
  • Full customization for displaying reviews on product pages, a dedicated review page, and a widget.

Pros

  • Compatible with most shopping platforms.
  • Unlimited import reviews.
  • Easy installation and integration.
  • Show reviews on Google Shopping and Google Search.

Cons

  • Doesn't include product IDs and product handles in an export file.
  • Video review only for Premium plan user,

Conclusion

Dadao Product Reviews is a powerful tool for brand sellers. Crawling Instagram or Facebook posts will be powerful social proof. With its customizable review forms, automated review requests, and visual UGC curation features, the app can help build social proof and boost sales.

Fera Product Reviews App

Fera is one of the best review apps for Shopify. It truly wants your product reviews to shine. To achieve this, the app uses smart approaches, such as not showing empty review sections—this helps you avoid awkward zero ratings. Fera also uses badges to show which reviews come from verified customers.

To get more reviews, you can offer discounts, cashback, or points through smile.io. You can also reply to reviews, tidy up any spelling mistakes, and make sure everything looks just right.

Key features

  • Send review requests with custom emails.
  • Reward reviewers with discounts, points, or cashback.
  • Easily bring in reviews from Facebook and Google.
  • Use badges to show verified shoppers.
  • Show product ratings in Google search.
  • Make cool photo review grids.
  • Keep your content clean and tidy.

Pros

  • Works well with lots of other apps and platforms.
  • Lets you use both photo and video reviews and show them to the right customers.
  • Looks nice and easy to use.
  • Gives you three ways to reward customers for leaving reviews.
  • Has SEO-friendly chat support.

Cons

  • No live support or customization in the free plan.

Conclusion

To those who are relatively new to the platform or have a small store, Fera can become the best review app for Shopify. The app’s pricing is fair, and it's also very easy to use.

REVIEWS.io Product Reviews

REVIEWS.io Product Reviews is a Shopify app that helps businesses collect and display customer reviews and ratings on their website. Its customizable review forms, photo and video reviews, and rich snippet support make it an effective tool for building social proof and improving customer trust.

Key Features

  • Auto Review Collection: The app can automatically send review request emails to customers after they make a purchase.
  • UGC - Photo & Video: The app allows customers to upload photos and videos along with their reviews to provide visual social proof.
  • Basic Widgets: Display reviews and ratings in various forms, such as a carousel or grid, on product pages, category pages, or a dedicated review page.
  • Moderation: Businesses can moderate reviews before they're published on their website to ensure they meet the brand's standards.
  • Early Stage Plan for $45/month: Google seller ratings and Google rich snippets, social proof content, full widgets library, A/B invite testing, NPS, and live chat.
  • Growth Plan for $89/month: 500 monthly review invitations and more customizations & integrations.

Pros

  • Easy installation, configuration, and integration of widgets into the theme.
  • Customizable Review Forms: The app allows businesses to create custom review forms with specific questions to gather more detailed feedback from customers.
  • Photo and Video Reviews: The app allows customers to upload photos and videos along with their reviews to provide visual social proof.
  • Integration with most third-party applications and services is available with minimal pricing plans.
  • Fee plan is not tied to the number of orders but to the number of invitations sent.

Cons

  • Many advanced features such as Customer Surveys, Expert Answers (Q&As), Net Promoter Score (NPS), and others are only available on Professional ($159/month) and Enterprise (from $499/month) plans.
  • It’s not always possible to optimize widget loading speed for high PageSpeed Insights tools.

Conclusion

REVIEWS.io Product Reviews is a straightforward and affordable Shopify app for businesses looking to collect and display customer reviews and ratings on their website. Its customizable review forms, photo and video reviews, and rich snippet support make it an effective tool for building social proof and improving customer trust. However, businesses with more extensive customization needs may find the app's options limited, and its support options may not be ideal for those that require immediate assistance.

Vitals: All-in-One Marketing

Vitals is more than just a review app – it does a ton of useful things, reviews included. With its help, you can send customers emails asking for their reviews after an order. There’s an option to add review widgets to your homepage, product pages, and collection pages. Besides, you can bring in as many reviews as possible from AliExpress and other apps.

But that's not all. Vitals also helps you sell more using related products features, discounts for buying more, pre-orders, upsells, and more.

Key features

  • Automatically ask for reviews after people order
  • Bring in reviews from AliExpress easily
  • Sell more with product bundles, discounts, pre-orders, and upsells
  • Email capture feature that has pop-ups
  • Show off your Instagram posts and let people shop from them
  • Watch recordings of visits to see what people do on your site
  • Convert currencies for people shopping in different countries

Pros

  • Offers a ton of features to boost sales
  • Lets you bring in product reviews from other apps like Loox, Yotpo, Stamped, or Ali Reviews
  • Helps achieve your marketing goals and implement your marketing strategy more efficiently
  • Uses geolocation to guide visitors to the right version of your store
  • Makes it easy to write great product descriptions with the Product Description Tab feature

Cons

  • Gives only basic reports for businesses

Conclusion

Vitals is great for small and medium-sized businesses that want an all-in-one solution. It has so many different features to offer besides reviews and is often considered the best Shopify reviews app.

Conclusion

For those looking for top-quality review apps, Shopify has a lot to offer. You can start exploring the options by trying one of the solutions listed in this article. Each tool offers unique features and pricing models that can meet the needs of different businesses.

Well, it's time for our concluding thoughts. What were we aiming to convey through this study? No one's going to hit you with a definitive "The best Shopify reviews app is ..." because, let's face it, everyone's got their own take and needs. It's just not possible for one tool to be a one-size-fits-all for startups and enterprise businesses. 

Our goal? Shed some light on the top players, making it easier for you to pick the perfect app without diving into individual app investigations. Hope our effort made your search for the best review app for Shopify a breeze!

If you still need help finding the ideal app, our Shopify maintenance services are always here to assist you.

Meet Author.
Anna Bushuieva

Anna, our MakeBeCool team star since 2022! Starting as a tech support whiz, she's now your go-to guide for navigating our app and boosting sales. Two years into the game, Anna's not just fixing issues – she's your sales strategy guru. Outside work, she's a book lover leveling up her French skills to B1 and aiming for fluency!

View Author's Page

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